ABOUT THE AUTHOR
Professional technical writing platforms, like the DITA platform, are an excellent way to create single-source documentation. Hands-down.Though, in real life, the editing software is not mere-mortal friendly. If you're a full-time help topic author, learning DITA...
Massaging Mud When you use a tool like Word™ to write a conventional document, the accepted approach is to pour in the content, sprinkling headings along the way, and then insert a table of contents widget to bubble up a hierarchical index of your content, based...
Salesforce is unopinionated as to what you yourself use to create your own help site. In part 1 and part 2, we looked at configuring Salesforce and configuring your own web server -- but what do you put on your own web server?And -- this is important --...
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